Facts What does Route 31 Federal Credit Union do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
• Social Security number and income
• account balances and transaction history
• credit history and credit scores
When you are no longer our member, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Route 31 Federal Credit Union chooses to share, and whether you can limit this sharing.
Reasons We can share Your Personal information Does the Credit Union share? Can you limit this sharing?
For Our everyday business purposes – such as to process Your transactions, maintain Your account(s), respond to court orders and legal investigations, or report to credit bureaus YES NO
For Our marketing purposes – to offer Our products and services to You YES NO
For joint marketing with other financial companies YES NO
For Our affiliates’ everyday business purposes – information about Your transactions and experiences NO WE DON’T SHARE
For Our affiliates’ everyday business purposes – information about Your creditworthiness NO WE DON’T SHARE
For Our affiliates’ to market to You NO WE DON’T SHARE
For non-affiliates to market to You NO WE DON’T SHARE
Questions? Contact Us by telephone at (231) 726-4871, by email at info@Route31cu.com, or by mail at 715 Terrace Street, Suite 101, Muskegon, MI 49440.
What We do How does Route 31 Federal Credit Union protect my personal information? To protect Your personal information from unauthorized access and use, We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Route 31 Federal Credit Union collect my personal information? We collect Your personal information, for example, when You
• open an account or apply for a loan
• make deposits or withdrawals from Your Account
• use Your credit or debit card or pay Your bills
We also collect Your personal information from others, such as credit bureaus, affiliates, or others.
Why can’t I limit all sharing? Federal law gives You the right to limit only
• sharing for affiliates’ everyday business purposes – information about Your creditworthiness
• affiliates from using Your information to market to You
• sharing for non-affiliates to market to You
State laws and individual companies may give You additional rights to limit sharing.
Definitions Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
• Route 31 Federal Credit Union has no affiliates.
Non-Affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
• Route 31 Federal Credit Union does not share with non- affiliates so they can market to You.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to You.
• Our joint marketing partners include insurance and mortgage companies.
This policy outlines how Route 31 Federal Credit Union (“CU”), its vendors, and/or the licensor of the CU’s consumer verification software processes biometric data collected from you for identity verification and fraud prevention purposes.
As used in this policy, biometric data includes “biometric identifiers” and “biometric information”. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. As the term is used in this policy, the selfie photograph you upload to the software for use in the biometric algorithm is considered a “biometric identifier.” “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.
To the extent that CU, its vendors, and/or the licensor of the CU’s consumer verification software collect, capture, or otherwise obtain biometric data relating to a consumer, CU must first:
Inform each consumer that CU, its vendors, and/or the licensor of the CU’s consumer verification software are collecting, capturing, or otherwise obtaining the employee’s biometric data, and that the CU is providing such biometric data to its vendors and the licensor of the CU’s consumer verification software;
Inform the consumer of the specific purpose and length of time for which the consumer’s biometric data is being collected, stored, and used; and
Receive consent by the consumer authorizing CU, its vendors, and/or CU’s consumer verification software to collect, store, and use the consumer’s biometric data for the specific purposes disclosed by the CU, and for CU to provide such biometric data to its vendors and the licensor of the CU’s consumer verification software.
CU, its vendors, and/or the licensor of the CU’s consumer verification software will not sell, lease, trade, or otherwise profit from employees’ biometric data; provided, however, that the CU’s vendors and the licensor of the CU’s consumer verification software may be paid for products or services used by CU that utilize such biometric data.
This policy is intended to comply with all federal, state, and local laws.
CU, its vendors, and/or the licensor of CU’s consumer verification software collect, store, and use biometric data solely for identity verification and fraud prevention purposes.
CU will not disclose or disseminate any biometric data to anyone other than its vendors and the licensor of the CU’s consumer verification software providing products and services using biometric data without/unless:
First obtaining consumer consent to such disclosure or dissemination;
The disclosed data completes a financial transaction requested or authorized by the consumer;
Disclosure is required by law or ordinance; or
Disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.
CU shall use a commercially reasonable standard of care to store, transmit and protect from disclosure any biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which CU stores, transmits and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as genetic markers, genetic testing information, account numbers, PINs, driver’s license numbers and social security numbers.
CU shall retain consumer biometric data only until, and shall request that its vendors and the licensor of CU’s consumer verification software permanently destroy such data when, the first of the following occurs:
The initial purpose for collecting or obtaining such biometric data has been satisfied, such as verification of consumer identity;
Request of consumer to destroy the biometric data; or
Within 30 days of consumer’s provisioning of biometric data.
If you have any questions about our use, storage, or security of your biometric data you can contact us at: email@example.com.