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Contact Us

How Can We Help?

Main Office

Address: 
715 Terrace Street, Ste 101
Muskegon, MI 49440

Phone: 231-726-4871
Fax: 231-722-2628

Monday – Friday Hours:
Lobby & Drive Thru
9:30am – 5:00pm

Saturday Hours:
Closed

Laketon Office

Address:
1920 E. Laketon Avenue
Muskegon, MI 49442

Phone: 231-726-4871

Monday – Friday Hours:
Lobby & Drive Thru
9:30am – 5:00pm

Saturday Hours:
Laketon Office (Drive Thru Only)
9:00am – 12:00 noon

Terrace Office – CLOSED

See below for Holiday Hours

Additional Locations through Xtend Shared Branch

Members of Route 31 Credit Union also have access to their accounts at over 250 additional credit union locations for free. They can visit any of these credit unions and make withdrawals, deposits, loan payments, transfers, and balance inquiries. 

ATMs

Route 31 Credit Union has 2 ATMs at our Terrace Street office; drive-up with full service offering deposit and withdrawals (available 24 hours a day and 7 days a week), walk-up (available during business hours only). We also have a drive-up ATM at our Laketon office (available 24 hours a day and 7 days a week). Our members also have access to over 30,000 surcharge-free Co-op Network ATMs nationwide.  Co-op Network has the largest ATM network with more ATMs than any of the big banks.

Holiday Closings | 2023 Schedule

January 2, 2023 – New Years’ Day (observed)
May 29, 2023 – Memorial Day
July 4, 2023 – Independence Day
September 4, 2023 – Labor Day
October 9, 2023 – Staff Training
November 23 & 24, 2023 – Thanksgiving Holiday
December 25, 2023 – Christmas
January 1, 2024 – New Year’s Day

Lost or Stolen Card?

To Report a lost or stolen Visa Card call the credit union at 231-726-4871. After hours call 1-866-333-4740.

To Report a lost or stolen Debit Card call the credit union at 231-726-4871. After hours call 1-888-241-2510.