Relax! Route 31 Credit Union makes switching your accounts easy. We have a simple checklist to guide you through the process and we will provide a Member Experience Expert to walk you through it every step of the way.
Open your new account with Route 31 Credit Union. You can do this online or by visiting either Route 31 Credit Union branch in person. You will need valid identification; for complete list reach out to a Member Experience Expert. Credit Union accepts driver’s license, state ID, military ID, passport, or tribal ID. All accounts require your social security number. Youth accounts also require their social security card.
If you currently have your payroll being directly deposited into another financial institution, inform your employer’s payroll department to update your account information. Use the Direct Deposit Authorization Form from the Switch Kit (Access via button below). To change Social Security deposits, visit: www.ssa.gov/deposit/howtosign.htm or call 1-800-772-1213.
Move automatic payments or withdrawals (loans, bills, etc.) to your new Route 31 CU account. We have an automatic payment checklist and worksheet to help make this easy. Our Member Experience Expert will be happy to help you with this.
Once you are sure automatic withdrawals and checks have cleared your old accounts, you can fill out the Request to Close Account form and we will send it to your old financial institution letting them know where to send the final balance. We would be happy to shred your old checks for you.
Click one of the buttons below to open the Switch Kit and get started. We have a printable version or an online fillable version.
Mobile Phones require an App such as Adobe Acrobat Fill and Sign or Google Drive to fill in on your mobile device.
To have a Member Experience Expert contact you, please fill out the form below and submit.
Copyright © 2022 Route 31 Credit Union
715 Terrace St, Ste 101, Muskegon, MI 49440
1920 E Laketon Ave, Muskegon, MI 49442
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.
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Equal Housing Lender